MTA offers new platform for complaints, compliments

The MTA has a new platform for riders to air grievances or share compliments about service.

MTA offers new platform for complaints, compliments

MTA offers new platform for complaints, compliments (10/8/15)

PARKCHESTER - The MTA has a new platform for riders to air grievances or share compliments about service.

According to published reports, the agency has already received 10,000 submissions.

Riders can use their phones to snap a video or photo on platforms, trains and buses and then submit online to the agency.

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