MOTT HAVEN - A local post office in Mott Haven has become chaotic as crowds go to pick up their mail lately due to broken mailboxes.

Some residents say they end up leaving empty-handed because postal workers keep the crowds of almost 100 waiting on lines the whole time. Melvin Ortiz says this has been going on since before the holidays at the post office on East 139th Street.

"It's always chaos. They don't have it under control and nobody wants to seem to do anything about it," says Ortiz.

The post office says officials are following up with NYCHA and are working to make sure that secure mailboxes are available for tenants.