BX users claim Access-A-Ride is more hassle than help

Some elderly Bronx residents are complaining that the city?s Access-A-Ride service has become more of a hassle than a help. Sonja Cyrus-Estrada says at first,

THE BRONX - Some elderly Bronx residents are complaining that the city?s Access-A-Ride service has become more of a hassle than a help. Sonja Cyrus-Estrada says at first, she thought the idea of the service, which provides transportation for people with disabilities who are unable to use public bus or subway service, was a dream come true. However, after two weeks, she says she was fed up with the complications. Cyrus-Estrada says she and many others constantly experienced problems with overbooking, delays and unsafe drivers and vehicles. Cyrus-Estrada called in to News 12 The Bronx?s Ask the Borough President program last week to express the service problems. Bronx Borough President Adolfo Carrion agreed with her concerns, saying, ?It sounds like a scam to me.? Carrion continued by saying that residents have complained about the Access-A-Ride for years. Access-A-Ride officials say the service has been improved over the years but still has some problems.

advertisement | advertise on News 12

Trending Video

News 12 hit the streets to find out, 1 Word on the Street: Worst Highway in NYC
The incident happened on March 15, inside the 2 VIDEO: Deli Plus Grocery shooting exclusive video
The organization works in neighborhoods to help promote 3 Save Our Street talent show takes over P.S. 289
Police say a man was found dead inside 4 Police: Man found dead in Soundview Park
The wake service for an FDNY EMT killed 5 Wake held for EMT killed while on the job in Soundview

advertisement | advertise on News 12

Features

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE