Critics bash 911 call centers

At a City Hall hearing Thursday, critics said the city's new 911 call center is causing confusion that's eating up valuable response time.Union members said

THE BRONX - At a City Hall hearing Thursday, critics said the city's new 911 call center is causing confusion that's eating up valuable response time.

Union members said the FDNY-NYPD Unified Call Taking System is giving emergency responders wrong addresses and not feeding correct information to dispatchers.

While the city admits that the system is not perfect, they claim changes are being made to improve performance.

advertisement | advertise on News 12

Trending Video

1 VIDEO: 2 men rob Bronx deli workers at gunpoint
2 VIDEO: Suspect in Sheridan Avenue murder escorted by police
3 VIDEO: Extended interviews with Pearl Harbor survivors
Police release surveillance video of the person who 4 Police video of fatal shooting suspect
Singer Miley Cyrus, Pope Francis and President Barack 5 TIME reveals 'Person of the Year' finalists

advertisement | advertise on News 12

Features

Furry Friends is a weekly segment on News Furry Friends

Furry Friends is a weekly segment on News 12 The Bronx nightside.

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE