Critics bash 911 call centers

At a City Hall hearing Thursday, critics said the city's new 911 call center is causing confusion that's eating up valuable response time.Union members said

THE BRONX - At a City Hall hearing Thursday, critics said the city's new 911 call center is causing confusion that's eating up valuable response time.

Union members said the FDNY-NYPD Unified Call Taking System is giving emergency responders wrong addresses and not feeding correct information to dispatchers.

While the city admits that the system is not perfect, they claim changes are being made to improve performance.

advertisement | advertise on News 12

Trending Video

News 12 hit the streets to find out, 1 Word on the Street: Worst Highway in NYC
An oil truck struck and killed a woman 2 Police: Pedestrian struck, killed on Bruckner Blvd.
The incident happened on March 15, inside the 3 VIDEO: Deli Plus Grocery shooting exclusive video
The New York Yankees will offer free parking 4 Yankees to offer free parking, meals for mourners at EMT funeral
The Center for Disease Control has a few 5 12 on Health: CDC offers healthy travel tips

advertisement | advertise on News 12

Features

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE