Department of Homeless Services announces changes to shelters

The Department of Homeless Services is making changes to its system to improve how the homeless population is treated. Commissioner Gilbert Taylor announced the changes

Commissioner Gilbert Taylor announced the changes along with

Commissioner Gilbert Taylor announced the changes along with Public Advocate Letitia James on Tuesday afternoon. (Credit: News 12)

THE BRONX - The Department of Homeless Services is making changes to its system to improve how the homeless population is treated.

Commissioner Gilbert Taylor announced the changes along with Public Advocate Letitia James on Tuesday afternoon.

The goal is to promote fairness and make the system more transparent.

One of the biggest changes is to the "four-hour rule" regarding overnight stays. In the past, anyone determined ineligible for an extended stay at a shelter had a four-hour window to leave. Now they are permitted to stay overnight.

To help people coming into the shelter better understand why they do or do not qualify, the agency is now using a checklist.

The department will also utilize a hotline service to offer support to those who need it most.

A spokesperson for Commissioner Taylor says the department is in the process of establishing that support hotline. It is hoped the hotline will be up within a few months.

advertisement | advertise on News 12

Trending Video

A violent brawl captured on video Thursday night 1 City Island restaurant brawl captured on video
Weekend Travel Advisory, 2/24 to 2/26 2 Weekend Travel Advisory, 2/24 to 2/26
The victim's family tells News 12 emergency officials 3 VIDEO: Fatal apartment fire on Andrews Avenue
Bronx Rises Against Gun Violence, or BRAG, says 4 Group celebrates 1 year without shootings in target area
5 Bronx Sportscast, Feb. 24

advertisement | advertise on News 12

Features

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE