New allegations lobbed at Bronx funeral home

A Bronx funeral home is under scrutiny after a second family has come forward with allegations against it.News 12 The Bronx reported Sunday about a

THE BRONX - A Bronx funeral home is under scrutiny after a second family has come forward with allegations against it.

News 12 The Bronx reported Sunday about a family that lost a stillborn baby and chose to have the funeral at Ortiz Funeral Home on Westchester Avenue. However, when the child's casket was opened, the wrong baby was inside.

After watching the report, another family says it had a regretful experience with the funeral home. Eusebia Paez says that when her husband, Jack Paez, died almost two years ago, his viewing took place at Ortiz Funeral Home.

Paez says her husband's wedding bands were missing at one point. She also says plans were made to have her husband cremated, but the funeral home didn't provide an urn. Paez says, however, that she had ordered the urn months in advance.

News 12 The Bronx followed up on Paez's allegations with the Better Business Bureau and found only one complaint during the past 12 months at several Ortiz Funeral Home locations in the borough.

The New York State Department of Health, which regulates funeral homes, says it has no complaints on file against the Ortiz Funeral Home.

Ortiz Funeral Home has declined to comment on the allegations.

Related story:

advertisement | advertise on News 12

Trending Video

VIDEO: Scenes from fatal accident 1 VIDEO: Scenes from fatal accident
Furry Friends for 2/17 - Animals for Adoption 2 Furry Friends for 2/17 - Animals for Adoption
Fire officials say the parking garage on Jerome 3 2nd-floor garage collapses on Jerome Avenue
4 Neighborhood Brief for Feb. 19
Wings Academy came back from a second-half double-digit 5 VIDEO: Wings Academy wins PSAL Borough Championship

advertisement | advertise on News 12

Features

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE