Family says they fear the rain due to constant flooding in their home

The mother and her daughter say they noticed water flooding their hallways that came from the bathroom during the rain, and that it even reached their neighbor’s apartment.

News 12 Staff

and Adolfo Carrion

Sep 11, 2023, 9:47 PM

Updated 277 days ago

Share:

A family living in Claremont says they now are scared every time it’s expected to rain because of the flooding that always comes with it in their home.  
Vanessa Serrano and her son have been dealing with damaged walls, wet clothes and soaked shoes due to flooding that happened from Sunday’s rain, and that this type of flooding isn't new. Serrano and her daughter say they noticed water flooding their hallways that came from the bathroom during the rain, and that it even reached their neighbor’s apartment.  
Serrano says that they called the New York City Housing Authority and was told it would be a 24-hour wait before other residents called as well and said it was an urgent matter, getting them to come within a few hours. She says this is a constant occurrence and that as someone with diabetes and high blood pressure, she and her son are worried this constant flooding could impact her health.  
“The more water we get out, more water was coming,” said Serrano. “They fix it, and three days later or four days later it’s the same thing.” 
News 12 reached out to NYCHA and received the following statement:  
"NYCHA staff have responded to the unit to address flooding conditions and have traced the issue to a sewage line outside of the building. We are working with an assigned vendor to resolve these conditions as soon as possible.” 


More from News 12
1:47
Family of missing Morris Park man left with questions after three months

Family of missing Morris Park man left with questions after three months

2:38
Beautiful sunny skies stick around for the weekend in the Bronx

Beautiful sunny skies stick around for the weekend in the Bronx

2:06
Annual ZP Greek Festival roars on despite earlier rainfall

Annual ZP Greek Festival roars on despite earlier rainfall

1:55
Grand Concourse shop looks to help Bronx residents get in touch with spirituality

Grand Concourse shop looks to help Bronx residents get in touch with spirituality

0:31
NYPD: One teenager dead, another person injured in two Bronx subway surfing incidents

NYPD: One teenager dead, another person injured in two Bronx subway surfing incidents

2:32
Williamsbridge residents calling for help with piles of trash in their neighborhood

Williamsbridge residents calling for help with piles of trash in their neighborhood

1:30
$5.5M check to go toward outdoor field upgrades at William Taft Educational Campus, officials reveal

$5.5M check to go toward outdoor field upgrades at William Taft Educational Campus, officials reveal

1:31
Hutchinson River Restoration Project looks for volunteers for cleanup day

Hutchinson River Restoration Project looks for volunteers for cleanup day

0:23
Police identify 29-year-old fatally stabbed multiple times in the stomach in Claremont

Police identify 29-year-old fatally stabbed multiple times in the stomach in Claremont

0:25
Police: 19-year-old man wanted for stabbing another man in East Bronx

Police: 19-year-old man wanted for stabbing another man in East Bronx

Is your dad awesome? New York City tell us why your dad rocks!

Is your dad awesome? New York City tell us why your dad rocks!

1:34
Find out the best dining trends and dining deals in New York

Find out the best dining trends and dining deals in New York

0:24
NYPD: 2 men wanted for assaulting, robbing 50-year-old man at Mott Haven subway station

NYPD: 2 men wanted for assaulting, robbing 50-year-old man at Mott Haven subway station

1:56
Purple ribbons fill Joyce Kilmer Park to raise awareness about ongoing opioid crisis

Purple ribbons fill Joyce Kilmer Park to raise awareness about ongoing opioid crisis

1:03
Lawsuit alleges sexual abuse at juvenile detention centers in New York City

Lawsuit alleges sexual abuse at juvenile detention centers in New York City

1:44
Bronx Small Business Challenge winner challenging gender roles through woodworking

Bronx Small Business Challenge winner challenging gender roles through woodworking

2:19
Proposed child care budget cuts have some worried about their kids’ future

Proposed child care budget cuts have some worried about their kids’ future

1:33
New public park gives Bronx residents waterfront access

New public park gives Bronx residents waterfront access

1:29
NYPD: 42-year-old stabbed, robbed outside Williamsbridge bodega after argument; suspects at large

NYPD: 42-year-old stabbed, robbed outside Williamsbridge bodega after argument; suspects at large

1:55
From the Bronx to Broadway: Actress Kecia Lewis earns her first Tony nomination

From the Bronx to Broadway: Actress Kecia Lewis earns her first Tony nomination