NYCHA app offers new features for tenants

Hundreds of New York Housing Authority buildings are receiving a digital upgrade, according to officials.  NYCHA says its new app is a way to limit the amount of paperwork required to be filled out

News 12 Staff

Oct 7, 2016, 5:45 AM

Updated 2,792 days ago

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NYCHA app offers new features for tenants
Hundreds of New York Housing Authority buildings are receiving a digital upgrade, according to officials. 
NYCHA says its new app is a way to limit the amount of paperwork required to be filled out by tenants who are requesting assistance with things like repairs. 
It says by using its new app, tenants will be able to send repair requests directly to maintenance workers. 
The app was rolled out last year, NYCHA says, but with limited request access only inside tenants units. However, it says now tenants can request repairs inside the public space of their building. 
Tenants can also sign up to receive real time alerts about outages in their buildings and other notifications.
NYCHA says 1,200 frontline staff members now have smartphones with the app at 172 developments across the city.
They department says by spring 2017, all staff will switch to digital.


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