Part of a building came falling down on Fteley Avenue in Soundview Thursday evening, displacing multiple families.
Exclusive video that News 12 obtained shows that strangers helped rescue some trapped victims.
Maimuunah Abdullah says she thought she and her son were going to die before a group of men pulled them to safety.
The American Red Cross is assisting some of the families, who will not be able to return to their home until the Department of Buildings assesses the property.
The American Red Cross says it is assisting nine displaced families. It was not immediately clear how many people lived in the building.