Lost keys turn into NYCHA spat for BX tenant

A Bronx senior citizen lost her keys, so building maintenance workers called the FDNY to break down her door, according to family members, who want NYCHA to fix it. Shirley Garcia says she's been seeking

News 12 Staff

Aug 17, 2016, 1:32 AM

Updated 2,814 days ago

Share:

Lost keys turn into NYCHA spat for BX tenant
A Bronx senior citizen lost her keys, so building maintenance workers called the FDNY to break down her door, according to family members, who want NYCHA to fix it.
Shirley Garcia says she's been seeking repairs to her mom's apartment at the Gun Hill Houses on Holland Avenue since July 23.
Garcia says her 74-year-old mother, Silvia, lost her keys last month and couldn't get into her apartment. She says building maintenance workers called the FDNY, who came and broke the door open, which ruined the bottom lock.
The damage also prevents the door from closing fully, which leaves the middle lock inoperable as well, Garcia says.
The only lock left is the chain at the top of the door, which can only be used from the inside.
Garcia's family has filed at least nine complaints with NYCHA, but repairs have not yet come.
Garcia also says her husband made a temporary repair to the door so that it now locks sometimes, but not reliably.
NYCHA responded saying "Working directly with the resident, staff scheduled this repair for tomorrow, when a carpenter will revisit the apartment to replace the door. We regret the impact this has had on the resident and will resolve the matter as quickly as possible."
 


More from News 12
1:37
Bronx man in custody following death of his 79-year-old mother in Concourse Village apartment

Bronx man in custody following death of his 79-year-old mother in Concourse Village apartment

1:47
City officials, drivers weigh in on potential disappearance of parking spots in Mount Hope

City officials, drivers weigh in on potential disappearance of parking spots in Mount Hope

1:54
Bright and mild weather conditions for NYC; tracking cooler weather and showers

Bright and mild weather conditions for NYC; tracking cooler weather and showers

0:38
NYPD: Multiple suspects wanted for string of gunpoint robberies across the Bronx, Manhattan

NYPD: Multiple suspects wanted for string of gunpoint robberies across the Bronx, Manhattan

2:19
Rent hikes may be coming for tenants in rent-stabilized apartments

Rent hikes may be coming for tenants in rent-stabilized apartments

2:23
Survivors of childhood sexual abuse, community advocates file over 150 lawsuits accusing staff at juvenile facilities

Survivors of childhood sexual abuse, community advocates file over 150 lawsuits accusing staff at juvenile facilities

1:33
NYPD: Man wanted for robbing Mott Haven deli at gunpoint

NYPD: Man wanted for robbing Mott Haven deli at gunpoint

1:57
Pelham Parkway dialysis center closing soon, leaving patients angered

Pelham Parkway dialysis center closing soon, leaving patients angered

2:32
Transportation Alternatives: 2024 was the deadliest start to a year since start of Vision Zero

Transportation Alternatives: 2024 was the deadliest start to a year since start of Vision Zero

1:36
Residents say they feel unsafe after bricks fell from their building

Residents say they feel unsafe after bricks fell from their building

1:28
Multiplex Cinema in Concourse Village set to close; BP Gibson says mall owners mull another theater

Multiplex Cinema in Concourse Village set to close; BP Gibson says mall owners mull another theater

1:13
Police: Wanted suspect linked to overnight shooting of teen in Claremont Park

Police: Wanted suspect linked to overnight shooting of teen in Claremont Park

0:21
Police: Newborn found dead in Melrose section of the Bronx

Police: Newborn found dead in Melrose section of the Bronx

1:51
Brooklyn animal shelter hopes to find pets forever homes on National Adopt a Shelter Pet Day

Brooklyn animal shelter hopes to find pets forever homes on National Adopt a Shelter Pet Day

1:31
Bronx mother accused of killing 6-year-old daughter appears in court

Bronx mother accused of killing 6-year-old daughter appears in court

0:28
New NYC Public Schools course will teach students about the impacts of hate crimes

New NYC Public Schools course will teach students about the impacts of hate crimes

1:36
EmblemHealth to open new medical facility in Fordham section of the Bronx

EmblemHealth to open new medical facility in Fordham section of the Bronx

0:21
Police: 32-year-old man fatally shot in the head in Throgs Neck

Police: 32-year-old man fatally shot in the head in Throgs Neck

1:58
DCWP accuses R.G. Ortiz Funeral Homes of exploiting grieving families in lawsuit

DCWP accuses R.G. Ortiz Funeral Homes of exploiting grieving families in lawsuit

1:30
Exclusive video: 4 suspects wanted for gunpoint robbery in Morrisania

Exclusive video: 4 suspects wanted for gunpoint robbery in Morrisania