Tenants of a Norwood apartment building say a broken elevator is causing numerous hardships that affect their daily lives and health.

Francesca Johnson says she and her disabled husband feel trapped in their own apartment. She claims that the elevator at 275 Gun Hill Road has been out of service since May. Johnson says her ailing 78-year-old husband Franklin has been forced to miss important doctor appointments.

A note informing tenants about the lack of service is posted on every floor of the six-story building. Management company Gjonoviz Realty tells News 12 that it notified tenants in advance.

One mother who lives on the fourth floor says her daughter has asthma and is suffering without the elevator, and another tenant says their back feels the burden when they carry laundry and groceries up the stairs.

Gjonoviz Realty says the elevator has been out of order for only two months and that the building will be getting a new elevator to replace the old one.

The company expects service to be restored by the end of the month.