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103-year-old woman reunited with home health aide after service is cut off

A 103-year-old Bronx woman has been reunited with her home health aide after she was told her service would be cut off with no warning.

News 12 Staff

Jul 16, 2019, 9:12 PM

Updated 1,830 days ago

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A 103-year-old Bronx woman has been reunited with her home health aide after she was told her service would be cut off with no warning.
Members of Sarah Turner's community, along with Councilman Andy King, came together demanding her service be restored.
As of Tuesday, Turner and her aide from Fidelis Care have been reunited.
"I am so excited and so happy," said Turner. "I got very upset and I felt very awful, bad, because she's a beautiful person and she's wonderful to be around."
In a statement, Fidelis Care said, "Like other community partners and neighbors in the Bronx, Fidelis Care empathizes with Sarah Turner's situation. Although we are unable to confirm if an individual is enrolled as a member, or discuss details of someone's insurance benefits, we can say that eligibility for Managed Long Term Care coverage is determined by the New York City Human Resources Administration/Department of Social Services – not Fidelis Care or any other health plan. Further, Fidelis Care does not directly employ home health care aides. It is the responsibility of a home health care agency to coordinate care. We have reached out to Ms. Turner and her family to provide assistance – as we would with any individual seeking information about health insurance."


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