The ASPCA is treating more severe conditions and has expanded its hours to treat more furry patients during the coronavirus pandemic. 

Nannette Ramos brought home an adorable Maltese mix for her daughter's 16th birthday. However, only a week later -- she accidentally closed a reclining chair with little Gypsy stuck behind it -- breaking her back legs.

She says most of the vets she called weren't open and those working through the pandemic, were extremely expensive. 

"We are a low-income family and I was like there's no way and they said they wouldn't see her if I wasn't able to pay,” said Ramos. 

Thankfully, she says she learned that the ASPCA was providing fully subsidized medical care. "It's a relief for families in any financial state that they can definitely go there and their dog or their cat or whichever animal they have it's going to be helped not going to be turned away,” said Ramos. 

Ramos, whose 4-year-old son has a disability, says she can't imagine what would have happened if they couldn't get Gypsy the help she needed. 

"They have a bond. It was just a blessing. I'm just so grateful for them,” said Ramos. 

 

Besides the Bronx Community Veterinary Center treating more severe conditions, offering expanded hours, and also fully subsidized services, the ASPCA has also deployed mobile units at the parking lot of its new center in Brooklyn that hasn't opened yet. 

They are providing free pet food and other medical services to help pets and their families during the coronavirus pandemic. 

"It could have just been like one more super stressful tragic thing happened but instead we are able to pretty easily turn it into a situation where the puppy should be fine,” said Ramos. 

Pet owners in the city are encouraged to call the NYC COVID-19 Hotline at 877-204-8821.