Sewage smell and water take over Mott Haven apartment

Elizabeth Virola said it’s not just flooding - it is sewage water coming up from her kitchen sink, spraying all over her apartment.

Lindsay Tanney

Apr 23, 2025, 10:19 AM

Updated 3 hr ago

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A Mott Haven woman told News 12 she experiences frequent flooding in her apartment at the Michelangelo Preservation.
Elizabeth Virola said it’s not just flooding - it is sewage water coming up from her kitchen sink, spraying all over her apartment.
News 12 crews had to wear masks inside the apartment to mask the smell.
Virola says she spends her time in her bedroom with a candle lit, the window open and a towel under her door. She’s fed up with the building and said she lost thousands of dollars of her belongings due to water damage.
“My grandchildren can't come and see me because of the condition in the apartment. I recently lost my daughter. I can't even grieve in peace because of everything that I'm going through in the apartment,” said Virola.
She told News 12 all the playpens and stuffed animals she had for her grandchildren are ruined.
She said her apartment floods every few months, but the most recent one put her over the edge. She slipped and fell on water and can’t stand the smell of sewage that lingers weeks later.
She described the smell of her apartment to News 12.
“Smells like a dead body to me. It makes my throat burn, my eyes burn, diarrhea, throwing up, so I stay in my room," she says.
News 12 spoke with the building’s management. They say they’ve been in contact with Virola and have repaired a pipe that leads to her apartment.
They said Virola was out of town for the weekend and told them she’d call when she was back so the repairs could be made, but she allegedly never called.
Management said they will send someone to Virola’s apartment immediately to make the necessary repairs, and that for all issues in the building, they try to correct them as quickly and efficiently as possible.
Sources from Housing Preservation Development tell News 12 that HPD inspectors have visited the unit several times and have issued several violations, including some on April 21.
In the meantime, Virola said all she wants is some help and to live in a peaceful apartment without worrying about constant floods and a foul smell.