Contaminated water floods West Farms apartment
Tacora, who preferred to keep her last name private, showed News 12 the damage caused to her apartment in a multi-day flood.
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Tacora, who preferred to keep her last name private, showed News 12 the damage caused to her apartment in a multiday flood. It started in her bathroom with some water on the ground and a foul smell.
"I kept smelling my son. And I'm like did you booboo? Because that's what I was smelling. But I didn't know where was coming from," said Tacora, who was speaking about her 1-year-old baby.
She took her son to a hotel, which was paid by renter’s insurance. She kept on visiting her apartment each day since, and saw the damage get worse. Steam filled her bedroom, while water leaked from the pipes and ceiling. Most of her belongings in her bedroom got saturated with the contaminated water. She had to throw out thousands of dollars’ worth of her and her son's items – including her bed and his crib. She said the water also flooded her living room and kitchen.
Tacora told News 12 that building management wouldn't pay for her accommodations or relocate her. After News 12 called management, they reached out to Tacora. She said they offered to disinfect the apartment and assist with lodging.
A spokesperson for Progressive Management sent the following statement:
"The health and safety of our residents is our top priority. We have been actively working to address our tenant's concerns following the water damage in their apartment. We remain committed to working with our residents to ensure their needs are met."
Sources from management also say repairs are scheduled and Tacora's insurance claim is under review.
