Bronx mother pleads for NYCHA to repair leaky Mill Brook Houses apartment

A Bronx mother is pleading for the New York City Housing Authority to help her and her 6-year-old son, saying their apartment is plagued by leaks, flooding and mold.

News 12 Staff

Aug 13, 2021, 2:57 AM

Updated 982 days ago

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A Bronx mother is pleading for the New York City Housing Authority to help her and her 6-year-old son, saying their apartment is plagued by leaks, flooding and mold.
"We moved out from a shelter in 2019. Thank God that we have a home, but then we didn't know once we moved in we'd have to deal with so much," says Zhen Kirkland
Kirkland says she and her 6-year-old son Jacob were excited to finally have a home of their own until their new apartment at the Mill Brook Houses became ridden with leaks and flooding shortly after they moved in.
Kirkland says leaks from the walls and the floor have poured out at times in buckets, creating pockets of mold.
She lines the floor with towels and blankets because she never knows when flooding may occur.
Kirkland says she reached out to 311, the mayor's office and NYCHA numerous times and they've never gotten to the root of the problem.
News 12 reached out to NYCHA for a statement who said in part, "NYCHA staff has located one leak and is working to locate a second leak. Once the leak is found and assessed, the plumbing team will expedite repairs."
Kirkland says she's worried about the health and safety of her son.
"It's like you're cleaning a swimming pool. It's like smelly water," her son Jacob Kirkland says.
Kirkland says she wants her voice to be heard.
"They have to resolve the main problem," she says.
NYCHA also told News 12 that residents with maintenance needs should call the Customer Contact Center or use the My NYCHA app.


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