Bronx nonprofit to launch virtual help desk to assist parents in their children's remote learning

A nonprofit founded in the Bronx is providing technical assistance to parents who are preparing for their children's remote learning this fall.

News 12 Staff

Aug 19, 2020, 11:46 PM

Updated 1,378 days ago

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A nonprofit founded in the Bronx is providing technical assistance to parents who are preparing for their children's remote learning this fall.
Per Scholas provides access to tech careers for people in underserved communities. Students are trained, they earn certifications and are connected to employment opportunities.
Now, they will be helping to launch a free virtual help desk.
"It will be targeted primarily for residents and nonprofits and small businesses in The Bronx who may need just someone to call to say 'Hey, my computer is acting up' or, 'I'm having issues with Wi-Fi. Can you support me?' And, luckily, we train students to do this type of work each and every day. So the goal is to really tap into the expertise of our students and alumni, and provide that direct support," says Abe Mendez, managing director of Per Scholas.
Per Scholas will be unveiling more details soon on the service which is expected to start in September.


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