A floor manager at a New York City hospital was honored for
the hard work she put in during the height of the pandemic.
Desiree Guzman is the floor manager at Jacobi Medical
Center, and worked 16-hour days for 42 days straight when the coronavirus hit
New York.
She had to get creative to find rooms for all of the people
who came in to be treated.
“We worked together with nursing leadership and executive
leadership to open more spaces within the facility so we can accommodate the
patients that we had, so we opened wards that were not opened,” Guzman says.
“We accommodated staff that were staying there 24 hours a day or needed to
sleep here.”
Guzman was also responsible for managing personal protective
equipment for staff, handling transfers from other hospitals and making sure
those that were critically ill connected with their loved ones.
She says it was hard for the entire staff as they had to
ensure that loved ones had the opportunity to say goodbye when needed.
“And even if we cried when we went home, cried when we went
to the bathroom or prayed outside or whatever helped us kind of be mentally
stable,” Guzman says. “So that way we can do our job at the best of our
ability, we did.”
New York City Health and Hospitals awarded her the Frederick
O’Reilly Hayes Prize for her work.
Guzman says she was just doing her job, and she also had the
help from her staff.
“It’s not a one-man show,” Guzman says. “It’s never a
one-man show.”
Guzman tells News 12 has always led with compassion, but the
situation has taught her to do so even more.