Out of time to buy presents and looking to pick up gift cards
and certificates for your last-minute holiday shopping needs? Then these
protection guidelines released by the New York State Division of Consumer
Protection are meant for you.
As gift cards remain a popular gift option, it is vital for
consumers to understand the potential pitfalls surrounding gift cards in order
to avoid scams, the agency says.
"The convenience of gift cards makes them a very popular
present to give and receive during the holiday season," says acting New
York Secretary of State Robert J. Rodriguez. "If gift cards are on
your holiday shopping list, the Division of Consumer Protection encourages you
to know your rights when it comes to buying and using them to purchase
goods."
Current law states that no gift card may expire earlier than
five years from the date of purchase. It also requires businesses
to prominently post the terms and conditions that apply to their gift cards,
including the procedure to replace a missing card.
Here's some things to keep in mind if you reach for a gift card:
-Research the retailer before you make a purchase. Verify the
seller is legitimate and check reviews and available articles.
-Check the packaging. Make sure the packaging and security seals
are intact.
-Use caution with third parties. Use caution when buying gift
cards from third parties or online auctions, as it may be difficult to verify
the dollar amount remaining on the card.
-Review the terms and conditions. Always review the terms and
conditions and check for hidden fees on the use of the gift card.
"Dormancy fees" for non-use cannot be imposed if the card is used
within two years of the purchase date. Any such fees must be waived if the
cardholder uses it within three years of the purchasing date.
-Check unclaimed funds site for unused gift cards. Any
uncollected gift card funds should be transferred by businesses to the state
comptroller in the name of the purchaser. The New York State Office of the
State Comptroller has an
application process where consumers can search to see
what funds may be available for them.
-Beware of scammers. Be particularly cautious about callers
claiming to be from the government or a utility company claiming that an
overdue bill or federal debt can be paid with a gift card. This is not true and
is likely a scammer.