MTA meets with riders in Fordham to hear their concerns with current transit system

Some commuters tell News 12 that the outreach interactions help make changes feel more personal, but others are concerned that it won’t lead to noticeable improvements.

Elly Morillo and Adolfo Carrion

Apr 23, 2024, 10:06 PM

Updated 28 days ago

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Riders at the Fordham Road Metro-North train station were met with flyers, resources and members of the MTA, as the transit agency is looking to commuters for ideas about future changes.
This outreach is part of the MTA’s ‘Connect With Us’ forum. The program aims to create open conversation about issues like safety, changes to stations and service improvements.
"We've got 100% of our pre-COVID ridership back in the northbound direction from the station,” said Metro-North President Catherine Rinaldi. “So it's really important to make sure that these customers have an excellent experience and we want to talk to them about what we can do to ensure that that continues."
Some commuters tell News 12 that these outreach interactions help make changes feel more personal, but others are concerned that it won’t lead to noticeable improvements.
The MTA has launched a survey online that only takes around 15 minutes to complete for people to weigh in. Click here to check out the survey.


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