The city Department of Transportation says it has repaired more than 13,000 potholes in the Bronx and more than 8,000 in Brooklyn so far this year.
News 12 followed a DOT crew to see just how they fix the craters.
Crews say their average response time is about three days from when a complaint is called in, but areas that are of safety concern take priority.
There are multiple ways to report a pothole, including calling 311 or downloading the 311NYC app.