Walgreens testing body-worn cameras for employees
The company said employees can choose whether or not to wear a camera during their shift.
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Some Walgreens employees are now wearing body-worn cameras, as part of a pilot program the company says is aimed at improving safety inside its stores.
In a statement to News 12, a Walgreens spokesperson said, “Walgreens is piloting the voluntary use of body-worn cameras in select stores to help promote the safety of both customers and team members. Body cameras can help de-escalate conflicts, ultimately contributing to a safer environment for everyone."
The company said employees can choose whether or not to wear a camera during their shift.
The rollout comes amid broader concerns about surveillance and privacy in retail spaces. Earlier this week, the New York City Council held a hearing focused on the use of biometric technology by major retailers, including Wegmans and Macy’s.
Councilmember Shahana Hanif introduced legislation that would prohibit companies from using biometric data to identify customers. The proposal would also require businesses to clearly disclose how such data is collected and used, and require written consent.
When asked about privacy concerns, the Walgreens spokesperson said, “we understand the importance of protecting customer privacy and have safeguards in place to ensure compliance with all applicable laws and regulations.”
They did not provide any details on the safeguard, or specifically how or when the footage could be used.
The company has not released a list of the stores that are participating in the pilot program, but signs have been posted at selected locations to inform customers.
