Outages linger for thousands of Con Ed customers across the city

Tenants say they don't know what to do as cold temperatures have moved in, and they have been left without heat or hot water.

News 12 Staff

Dec 22, 2020, 3:15 AM

Updated 1,388 days ago

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Families across the boroughs are frustrated as they are dealing with power outages that are still lingering from the weekend.
Con Edison says it had crews work through late Sunday to get power back up and running, but outages still remain.
Tenants say they don't know what to do as cold temperatures have moved in, and they have been left without heat or hot water.
One resident tells News 12 she and her toddler have been living in her car for two days for warmth.
They say there has been little communication from Con Ed, only automated text messages.
Some say they are losing hundreds of dollars' worth of holiday groceries.
Con Ed says the cause of the outages is weather-related. Salt, water and snow have seeped into cracks in the ground, getting cables wet.
Out of all of the boroughs, Brooklyn was hit the hardest.
There are 160 crews out working to get these outages fixed.