For over two months, La Ronna Jenkins, a resident of an apartment building in Fordham, has been living without heat or hot water. The situation is taking a toll on her physical and mental health.

Jenkins wakes up at 4:15 a.m. every day, before her work alarm, to boil water on the stove.

"I got to turn the stove up high so it can get hot enough. Quick enough. Because I'm on a time scale," she said.

She repeats the process twice – once for herself and then again for her daughter. The routine, which has become a daily struggle, started when the building's hot water was cut off.

"It's a bird bath. Like my mother used to say, it's a lick and a promise," Jenkins said.

As temperatures continue to drop, the situation has worsened. Jenkins now faces the added challenge of no heat.

"I have to throw on extra layers on my bed just to keep warm. But then when I wake up in the morning, the house is cold," she explained.

To stay warm, Jenkins has been using a portable electric heater, which has increased her monthly electric bill.

"My electric bill was under $100, now it's almost $200. My stove is electric. Everything in the house is electric. So it's getting high. And my paycheck's not getting higher," she said.

The situation has led to mounting frustration.

Four fines from the Housing Preservation and Development (HPD) department are posted in the building lobby, citing the lack of heat and hot water. The fines state that management has 10 days to fix the issue, but three weeks have passed since the notices were posted. Jenkins said she is getting no answers from management.

"Every time you hear, 'Oh, they working on it, they working on it,'" she said.

Attempts to reach the landlord for comment were unsuccessful, with News 12’s calls being met with a full voicemail.

With the cold only worsening as fall sets in, Jenkins is left questioning why she and other tenants are being treated this way.

Jenkins is hoping that someone will step in to address the ongoing issues.

News 12 previously reported on this building last month. The landlord hung up when News 12 called for a comment on the hot water situation..