Bronx residents say elevator has been out of service for weeks

News 12 has reached out to the building management company and is awaiting a response.

Valerie Ryan and

News 12 Staff

Apr 27, 2024, 2:09 AM

Updated 32 days ago

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Residents at a Morris Heights building say that their building’s elevator has been out of service for two weeks.
Tenants at 1632 Undercliff Ave., an eight-story property, say that it feels impossible for them to do their daily activities. For 71-year-old resident Michael Massie, the lack of elevator service has led to missed doctor appointments and no grocery shopping.
Massie says the six-floor walk up to his apartment is too much for his body to handle.
“At least put up a sign saying 'We're in the process of waiting on the part' or 'We're in the process of sending somebody there,'” said Massie.
There are signs that show the management is aware of the issue but there is no date as to when it will be back up and running.
Wavecrest Management said in a statement to News 12: When we were alerted that the elevator was down, on-site staff immediately contacted our certified third-party elevator service contractor to evaluate the situation. Repairs are scheduled to begin tomorrow (Tuesday, 4/30) once the necessary parts are delivered, and elevator service will be restored by next week (Wednesday, 5/8).


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