Lawmakers weigh in as Microsoft Outlook experiences outages

City Council members took to social media to redirect people on how to reach district offices while the systems were down.

News 12 Staff

Jun 5, 2023, 9:25 PM

Updated 359 days ago

Share:

Microsoft’s email platform, Outlook, experienced multiple outages on Monday, impacting nearly 18,000 users at one point today, including New York City offices.  
City Council members took to social media to redirect people on how to reach district offices while the systems were down, with some taking the chance to raise awareness on digital equity issues. 
Councilmember Amanda Farias says her offices had a backup plan in place that routed their emails and calls to a backup email account. Farias says that this outage shows the city’s need to look at how they can modernize their systems.  
“The fact that an entire city and its local government were dependent on one system like Outlook just shows me that stream lining our services, modernizing our services and our options and how we function as a locality is really important,” said Farias.  
Microsoft 365 tweeted throughout the day, updating users on the ongoing issues.


More from News 12
1:37
NYPD: 18-year-old stolen moped driver in custody following fatal Kingsbridge Heights crash

NYPD: 18-year-old stolen moped driver in custody following fatal Kingsbridge Heights crash

2:07
NYPD: Suspects wanted for stealing 10-year-old Dachshund in Longwood

NYPD: Suspects wanted for stealing 10-year-old Dachshund in Longwood

1:43
Tracking nighttime showers before a warm and comfortable Thursday in the Bronx

Tracking nighttime showers before a warm and comfortable Thursday in the Bronx

0:31
MTA to hold public webinars on congestion pricing in NYC

MTA to hold public webinars on congestion pricing in NYC

1:17
NYC invests $10M to new small business loan fund, North Brooklyn cited as adding most businesses since 2019

NYC invests $10M to new small business loan fund, North Brooklyn cited as adding most businesses since 2019

1:32
Father’s Day Gift Ideas: Exclusive Deals – Up to 50% OFF!

Father’s Day Gift Ideas: Exclusive Deals – Up to 50% OFF!

0:39
Police: 30-year-old woman struck by 2 vehicles, dies in Morrisania

Police: 30-year-old woman struck by 2 vehicles, dies in Morrisania

0:30
Police: 49-year-old man riding moped assaulted, robbed in Wakefield; suspects at large

Police: 49-year-old man riding moped assaulted, robbed in Wakefield; suspects at large

1:51
Organization Samaritan Daytop Village tackles overdose crisis in the Bronx

Organization Samaritan Daytop Village tackles overdose crisis in the Bronx

2:06
Surveillance footage shows group vandalizing Bronx Jewish Center

Surveillance footage shows group vandalizing Bronx Jewish Center

1:48
Bronx mother says yearslong issues of mold, water damage taking over her life

Bronx mother says yearslong issues of mold, water damage taking over her life

1:59
Peacocks spotted roaming through the Bronx after escaping the Bronx Zoo

Peacocks spotted roaming through the Bronx after escaping the Bronx Zoo

0:57
NYPD: Man wanted for violently grabbing, assaulting woman in Woodlawn

NYPD: Man wanted for violently grabbing, assaulting woman in Woodlawn

Bronx's Concourse Plaza movie theater closes its doors

Bronx's Concourse Plaza movie theater closes its doors

1:24
Will smoky skies return to NYC? Here's what you need to know.

Will smoky skies return to NYC? Here's what you need to know.

0:23
Bronx icon Fat Joe voices 2024 US Open marketing campaign

Bronx icon Fat Joe voices 2024 US Open marketing campaign

0:49
Tenants rally outside of Bronx Housing Court calling for rent rollback on rent-stabilized units

Tenants rally outside of Bronx Housing Court calling for rent rollback on rent-stabilized units

0:22
Bronx holds first-ever African Union flag raising at Bronx Borough Hall

Bronx holds first-ever African Union flag raising at Bronx Borough Hall

0:25
Police: 2 men hospitalized from double shooting in Eastchester

Police: 2 men hospitalized from double shooting in Eastchester

0:31
Officials say a group of peafowl escaped from Bronx Zoo

Officials say a group of peafowl escaped from Bronx Zoo