As coronavirus continues to affect everyday life in New York City, many New Yorkers are left wondering how they will pay their rent.

Mayor Bill de Blasio announced Friday that the 311 Tenant Hotline is now active.

He said there are certain needs that will ensure that both renters and landlords will be safe.

He says tenants need a rent freeze, state approval to pay rent with a security deposit, state approval to allow tenants who miss rent to repay over 12 months and state approval to extend the eviction moratorium 60 days beyond crisis.

The mayor says he understands the challenges landlords are going through, but says it pales in comparison to what many tenants are going through.

Mayor de Blasio also says the virus teamed up with inequalities that existed in society for years.

He says the city will be there for the hardest-hit communities and is still adding its Equity Action Plan

He says TV, radio and digital ads are being presented in 15 languages targeting the 88 hard hit zones.

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In addition to TV and radio ads, English, Spanish and Chinese language direct mail ads to 3.4 million homes have gone out.

Grassroots outreach was also emphasized with bilingual robocalls to 1.1 million people in hard hit areas. This also includes tele-town halls with faith leaders and webinars with commissioners and health officials.

Also, for the first time, New York City is strengthening community health by engaging 1,000+ small community-based medical practices, offering help with telemedicine training and billing support.

The city will engage with more than 250 medical practices to ensure patients with chronic conditions are seeking the appropriate level of care.

The city will be helping local clinics to do wellness calls to patients on behalf of practices in high need neighborhoods for wellness checks.